Key Computer Solutions will be closed 7/3/2020 in observance of the July 4th holiday.
We will resume normal business on Monday 7/6/2020.
If you are having a problem or just need to ask a question, please feel free to give us a call. We will get back to you as soon as possible.
Have a Safe and Happy Fourth!
If your network printer has stopped working, here are some things you can try.
Although our service is usually performed onsite we do have a new billing address. The move wasn't too far from our old location so we will still be providing service to our existing Central Ohio customers. For your records, our new billing address is 1404 Ridgeview Crossing, Lancaster, OH 43130.
If you are still considering whether or not you should upgrade to Windows 10, my advice would be wait. As with any new operating system there are bugs that need to be worked out. Some reports say that Windows 10 is the buggiest release so far. I can't confirm or deny these reports.
I would definitely recommend holding off if you are on a slow or metered internet service. The massive amount of updates to Windows 10 will slow your internet service way down. Microsoft has also taken the liberty of using your computer as part of a peer to peer network sharing service so they can push this new release out to other users. If you have already upgraded, call me and I will tell you how to shut down the share.
Have I seen anything good in Windows 10? The answer to that is yes. I think for those who truly hate the way Windows 8 looks you will appreciate that Windows 10 has done away with the charms bar and returned the more traditional looking start button menu. I'm also looking forward to seeing how well the phone companion app works. This may simplify the process of syncing iPhones and Android phones to a Windows computer. Although the Edge browser may not work on all websites yet it is definitely faster than Internet Explorer.
Would I tell you not to upgrade to Windows 10. The answer to that is no. It is, as always, your decision what you do with your computer. I just want everyone to realize there are hurdles and potential dangers. If you decide to do it and run into problems, you can always call me.
I'm still seeing a wide variety of results when people try to update to Windows 10. I was not able to help the customer mentioned in my last post. He called again after several more hours of waiting to advise that it failed due to numerous errors. Two other customers have called to let me know they did the update without a hitch.
I'm currently onsite setting up a new laptop with Windows 10. While it was downloading and preparing to install I was able to install the printer, install Office 365, install iTunes, install Internet Security and transfer 65+ gigabytes of personal data. Now I'm waiting for the Windows update to finish. It's been 3-1/2 hours so far and I'm predicting 45 minutes to finish up.
This is on a brand new Dell Core-I7 with 16 GB of RAM. My suggestion is if you want to do this upgrade, be very patient.
The free version of Windows 10 has started to make it's way out to those who reserved a copy. I was greeted at 6:30 AM the other day with a message from Microsoft on my computer screen telling me my copy was ready to install. I was given the option of scheduling the installation at a later date or doing it right then. I opted to do it then.
To my chagrin I quickly realized that Microsoft didn't really mean they had already downloaded my copy and it was ready to install. What they really meant was I could start the downloading process. When I say process I mean a long and tedious process that wound up taking 24 hours and three manual restarts of my computer to complete.
Starting at 6:30 the following morning I was greeted with my computer locked up in the shutting down process. I had to hold the power button until it was forced to power off. When I had started what I thought was the final manual restart before going to bed the night before, I assumed I would come down to find Windows 10 installed. When I turned the computer back on I was told the Installation process was about to begin and shown a big dial telling me the installation progress. It took 55 minutes to complete.
In the end, I now have Windows 10 installed on my four year old laptop. I haven't had much time to check things out yet but so far I have found I cannot use the new web browser to access my banking at Chase and it also won't work with my password manager software. These two items do still work in Google's Chrome browser. I'm going out today to assist one of my customer's who called after their failed attempt to upgrade to Windows 10. I'll let you know how that goes.
I've been using a handy little utility that does what is promised. It gets rid of annoying ads on websites. Watch the video and if you think this might be what you need here is the web address www.adblockplus.org
I have decided to try yet another way of creating websites. For the past two years I have been using a site created using WordPress. That software had advantages and disadvantages. The biggest advantage was the fact that it was free to use. The biggest disadvantage was that I was never able to figure out how to speed up the page loading time. As you all know there is nothing worse than a web page that takes too long to load.
For now the only major thing being lost is the ability to schedule a visit using the online calendar. I do not see this as a major problem for customers as there were very few that used this feature during the two years it was available. Additionally the tools section has been removed. I really have no idea how much use that had. Instead I have decided to start posting tools and utilities I find helpful in the blog section.