phone: 614-338-5619
email: help@keypcsolutions.com
Restoring computer after a fatal crash: A fatal crash can be caused by any number of reasons. Viruses, hardware failures, corrupted files, power fluctuations or defective attached devices can all result in your computer not starting up properly, locking up or halting with the dreaded, “Blue Screen of Death.” We have heard horror stories about how customers have been advised there is no solution other than purchasing a new computer.
We want to assure our customers that we will not suggest a new computer unless you were unsatisfied with your computer prior to the fatal crash. All computers can be repaired one way or another. Usually, repairing your computer is less expensive than purchasing a new one. In some cases, depending on the age or manufacturer, the cost of replacement parts prohibits a cost effective repair. In those cases we will gladly assist you in selecting a system that meets your needs and budget.
Before you give up on your computer or decide to purchase a new one give us a call. Phone consultation is provided free of charge.
Setting up new computer(s): Whether this is your first or your hundredth computer you may need a hand. No matter what amount of assistance you require in getting your new computer(s) up and running we can help. In some cases you may just need assistance hooking up the cables. In others you may need help transferring the data files from your old computer. While some may be adding a computer and need help connecting them together in a network.
We provide whatever level of service you require. We can help to prevent some of the common problems new computer purchasers run into during the setup process. We have even saved customers the entire cost of our service by showing them things they were sold that they didn’t need.
Transferring data between computers: Have you ever wished you could get all of your personal files onto another computer? Have you purchased software or some gadget that claimed it would transfer your files only to find that it didn’t work? Do you have an extensive music library on a computer that doesn’t work anymore? We may be able to help.
Computers not only run your programs they also store everything you have created or purchased over time. Losing that information or being able to access that information from more than one computer is something a lot of people don’t consider. We are able to provide several options for the transfer of data. If we are unable to successfully transfer your data, you pay only the trip charge.
Automated data backup: Family photos or videos, purchased music, a resume, college thesis, your financial information, e-mail and addresses are the types of data that you do not want to lose. Whether you have paid attention or not every computer, camera, software application, retail website, school employee and employer has cautioned you that you should make sure you backup your data regularly.
These cautions are not always dismissed but even with the best intentions some customers have found out too late that the backups they created did not contain the data they thought it did. We are able to assist you with an automated backup plan that works and teach you how to verify that your data is safe.
Before you find yourself in a situation where you have lost everything or deciding whether or not you can afford the hundreds or even thousands of dollars it will cost to retrieve data from a defective hard drive, let us help you tailor a cost effective backup plan.
Virus removal and protection: We can attempt to remove viruses, spyware, trojans, malware, hijacks and the multitude of other malicious code that is being introduced on a daily basis. This process can take considerable time and still be unsuccessful. The only true guarantee of virus removal is backing up data files, erasing the hard drive and reloading software, including up to date virus protection, from its original media.
No matter which virus protection you choose there is no way that it can protect you 100% of the time. No matter who you ask they will give you a different recommendation of which software they think is best. The fact is, some form of protection is mandatory unless you like reformatting your hard drive. We can assist you in choosing the right form of protection for your needs. We may even be able to find a solution that is free.
Computer networking services: Technology is growing and changing every day. What once was available only in the larger corporations is now available to everyone. We are able to show our customers how to take advantage of latest in networking services. Do you want to be able to access your files from any computer whether you are at home or not? Do you want to send video from your computer to your TV? Do you need to access your work computer from home? These are just a few of the things that can be set up.
You can put the power of networking to use in many different ways. You are able to share files between computers. You can share a single printer, DVD player, internet connection, or whatever else you might want. If your only computer is a notebook and you do not want to be tied to the cable, you can have wireless setup to allow you to use your computer anywhere in your home.
Wireless networking has become common place. Originally, it was thought to be less secure than a hard wired connection. That is no longer the case. A wireless connection in your home or office can be just as secure as any wired solution. It can also be used securely in the workplace to provide your customers with free internet connection. Call us to take advantage of the power of networking.
Software or hardware upgrades: Is your computer running slow? Do your games look bad on the screen? Do you need additional hard drive space for saving those movies you purchased online? What about your version of Quickbooks? Are you still running the version that you purchased 5 to 10 years ago? Upgrading your software and/or hardware can be much cheaper than you might expect.
Most computers, even those made by Dell, Compaq, Sony and HP are capable of being upgraded. A computer built as little as two years ago may only have half or even one-quarter of the RAM memory called for to run today’s software or to enjoy browsing the internet. Video and graphics are another bottleneck to the speed your older computer is capable of achieving.
Call us to find out how much your computer can be upgraded and what it would cost compared to buying a new computer. If you would like to have some of the features in the newest version of the software you use, we can help you upgrade and convert your old data to the new format.
Website creation: Although we do not profess to be the artistic creators that you could hire we are capable of assisting you with getting your information onto the internet. We can do this at a fraction of the cost you might pay elsewhere. After we get your site up and running it is your’s to do with as you wish. Since we do not host the website you are able to move it to whatever provider you like.
If you are interested in a simple website like the one you see here, please contact us for information on what we do. Based on your needs we can provide an estimate of your cost. If we are not capable of producing the type of website you require, we may be able to direct you to someone who can. Please click on the links below to see examples of websites we created.
Personalized computer training: We can provide training on general computer tasks. We can also instruct you in how to use most software applications. Training is available through local colleges, private training centers, several senior centers and some computer retailers These classes can be very helpful but lack the personalized attention that you may require.
There is nothing more frustrating than taking a class or reading a book only to find you missed something and can not figure out what it is. It is also difficult to keep up in a class where the instructor is using terms you don’t understand. Our approach is to teach you on your computer with your software. We are able to explain things in simple everyday terms that you can understand. You do not need to feel embarrassed to ask a question in the privacy of your own home or office.
We do offer reduced rates for training plans. Call us to find out more.
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