Have you ever spent hours on the phone with tech support only to be told that they
can't help you after all? Have you purchased some new gadget that said it was easy
to install then spent an entire weekend trying to figure out how to get it to work?
Do you want to buy a new computer but don't because you are afraid you'll lose everything
on your old computer? What is your time and peace of mind worth to you?
Key Computer Solutions offers help for all of your computer related problems. We
provide an experienced technician that comes to you. During your service call our
technician not only takes care of the current issue but is more than happy to show
you how to do it yourself so that repeat visits are minimized.
Our goal is to provide you quality service at an affordable price. Most flat rate
service providers get in the door by offering a low price for a specific task then
explain what isn't included and will cost you extra. We offered flat rate services
in the past but through experience have learned our hourly rate always wound up costing
the customer less.
Hourly rates can encompass whatever is needed on the service call. Whether it is
computer setup, network configuration, training, consultation, hardware diagnostics,
software installation, upgrades, tune-ups, relocations or anything else you can think
up the hourly rate is the choice for you.
There is a one hour minimum per onsite service event. After the first hour, We bill
down to the quarter hour. A $10.00 trip fee is added to the first hour to cover travel
time and expense. If any single service event takes longer than 2.75 hours, we will
discount the hourly rate 5% in order to reduce your total cost.
One final piece of information for small business owners. Most service providers
in the area and especially the national service vendors charge you more just because
you own a business. As a small business, Key computer Solutions does not agree with
*NOTICE* All service fees are subject to applicable tax